Effective November 14, 2026
This website is currently open for product review. Checkout and email signup are not active. The purchase and subscription sections below describe processing when those services are available.
Who this policy covers
ComplyRoom is an independent US regulatory-compliance tracker selling structured compliance data products, including state-law matrices. This policy covers visitors to this website, purchasers, people who contact support, and subscribers to optional email updates.
Public pages and technical information
You can read the tracker, rule pages, methodology and calendars without providing an email address. Our hosting and network providers receive ordinary request information, such as your IP address, requested URL, browser information and request time, to serve and secure the website. When our commerce service is active, it records aggregate page-request counts without storing visitor identifiers in those counters.
Content pages do not contain client-side analytics scripts. Fonts load from Google Fonts, whose servers receive the network information needed to respond to those requests. Providers may maintain their own security and operational logs.
Purchases and delivery
Creem is the Merchant of Record for purchases made through its checkout. Creem handles payment information, tax calculation and collection, receipts, and refund processing under its applicable terms. ComplyRoom does not receive or store full payment-card details.
ComplyRoom stores the purchase email, order and customer identifiers, product and edition, payment confirmation, license key, delivery status and file-download records. We use these records to deliver your purchase, verify entitlement, prevent duplicate fulfillment, recover access and address billing or delivery issues. Signed download links and license keys are access credentials; keep them private.
Optional email updates
If you request updates, we store your email address, selected topic and state scope, confirmation and consent records, subscription status and delivery history. We use them to confirm your request, send the selected updates, avoid duplicate messages and honor unsubscribe requests. Optional updates require confirmation and include an unsubscribe link. Purchase-delivery emails are separate from optional updates.
Support requests
If you contact us, we use the information you supply to respond, investigate your issue and maintain a record of the request. Include only what is needed. Do not send card details, passwords or unrelated personal or sensitive information.
Service providers and disclosures
Our service providers include Creem for checkout and Merchant of Record services, Resend for transactional and subscription email when active, Zoho Mail for the domain support mailbox once activated, and Cloudflare for website hosting and network services. These providers receive information needed for their roles. Their own terms and privacy policies govern their processing where applicable.
We may disclose information when required by law or when reasonably needed to protect the service, investigate fraud or security incidents, or establish and defend legal rights. We do not sell subscriber or purchaser personal information. The structured data products describe public legal and regulatory records; they do not contain subscriber or purchaser contact information.
Retention and security
We retain records as needed for delivery, access recovery, support, consent and unsubscribe management, security, and applicable accounting or legal obligations. The retention period depends on the record and those requirements. We limit access to private purchase and subscription records and use signed, expiring download links. No system can guarantee absolute security.
Your choices and requests
Use an update email's unsubscribe link to stop that subscription. You may request access to, correction of, or deletion of personal information by contacting support; we may need to verify your identity and may retain records required for legal obligations or legitimate unresolved transactions. Any rights available under applicable law remain unaffected.
support@complyroom.com — this support mailbox is not active yet. Domain email setup is pending; please check this page for activation before sending a request.
Payment-data requests may also need to be directed to Creem using the contact or account links in your receipt. The free ICS calendar and RSS feed remain available without an email subscription.
Changes and related policies
We publish changes on this page with an updated effective date. See our Terms of Service and Refunds & Cancellation Policy for product use and purchase matters.
Not legal advice. Verify research data against primary sources. See the methodology and verification limits.