Contact ComplyRoom
support@complyroom.com — this support mailbox is not active yet. Domain email setup is pending; please check this page for activation before sending a request.
The branded support mailbox is awaiting domain email activation. This is a contact placeholder, not a working inbox. Purchasing remains unavailable while the store is being prepared. Existing Creem customers can use their receipt and the customer portal for payment support.
Purchased files and license access
Include the purchase email, Creem order or receipt reference, product and edition, and a description of the issue. Check your email's spam folder if the delivery email is missing. Download links expire after seven days; keep the license key for access recovery. Do not share license keys or signed download links publicly, and do not send card details or passwords.
Payments, tax and refunds
Creem is the Merchant of Record and handles payments, tax, receipts and refund processing. ComplyRoom helps with product and delivery questions and refund requests under the Refunds & Cancellation Policy. You can also access purchase-management options through your Creem receipt or Creem customer portal.
Subscription cancellation
The current matrix is a one-time purchase with no automatic renewal. If you separately buy a recurring subscription when offered, sign in to the Creem customer portal with the purchase email to manage or cancel it.
Research corrections
For a possible factual error, include the rule reference, the page or edition, the field you believe is affected, and a link to the primary legislative, regulatory or agency record. We review the underlying source before changing accepted facts. Reporting a correction does not immediately change a rule's verified status or a previously purchased edition.
Privacy and scope
Contact details are used to handle your request as described in the Privacy Policy. Not legal advice. We cannot determine which laws apply to a particular organization or provide a legal opinion. See the methodology and Terms of Service.